Student Support
Technology Solutions Center Reception Desk
The Technology Solutions Center (TSC) Reception Desk is located on the main level of Babson library. For more information, please review the Student FAQ's frequently asked questions.
Contact Information: 413-748-4TSC (4872) or tscrequest@spfldcol.edu
Student Repairs - General Policy
1) Person dropping off computer must have SCID card for the owner of the device.
2) Computer owner must pickup the computer in person, present their SCID card upon pickup and sign the Request form for acceptance of the computer.
3) If parts are NOT required, computer will be ready for pickup in up to two full business days.
4) If parts are required, computer will be ready for pickup in up to five full business days.
If the TSC is not able to service a computer (out-of-warranty, illegal software, etc.), the TSC will inform the owner as to why they cannot service the machine and will give advice on how to remedy the situation
Student Device Registration Requirement Policy for Repairs
The Student Device Registration Requirement Policy for Repairs defines the criteria and priority students can expect when requesting technical support.
Student Laptop Purchase Program
The student laptop purchase program allows students to purchase well-priced, College-configured Dell laptops. The laptops include a four-year warranty and Dell's CompleteCare (accidental damage) coverage.
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Network Registration
To ensure a safe and secure network experience, Springfield College uses a network registration process for connecting student computers to the campus network from the residence halls.
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Student Telephones
All residence hall rooms are equipped with a telephone line. When students share a room, they share the telephone line (telephone number), but each student has their own voicemail box associated with the telephone line.
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